iKydz is a system for parental control of internet usage. This is a simple box that plugs into your home Wi-Fi router and gives you control over every device using Wi-Fi in the home.
This enables you to regulate the time that any digital device with the home is used, as well as filtering out content that you are not happy about:
Please check your receipt to ensure this eBook was ordered. Please ensure your child has logged out and logged back in to the relevant publisher app (Edco, Folens, CJ Fallon, Educate.ie, Gill, Mentor) in order to refresh the bookshelf.
Please contact info@wrigglelearning.ie to make a new order Orders placed over the summer months (June - August):
These eBooks will be assigned to the students accounts in-time for their return to school at the beginning of term. Orders placed during the school year (September - May):
From time of payment these eBooks will be assigned to the students account within approximately 5 working days.
(In order to retrieve these eBooks please logout and back into the relevant publisher applications (Edco, Folens, CJ Fallon etc)
Explain student app store
Please check your receipt to ensure this eBook was ordered. Please ensure your child has logged out and logged back in to the relevant publisher app (Edco, Folens, CJ Fallon, Educate.ie, Gill, Mentor) in order to refresh the bookshelf. Please contact info@wrigglelearning.ie to make a new order.
Orders placed over the summer months (June - August): These eBooks will be assigned to the students accounts in-time for their return to school at the beginning of term.
Orders placed during the school year (September - May):
From time of payment these eBooks will be assigned to the students account within approximately 5 working days.
(In order to retrieve these eBooks please logout and back into the relevant publisher applications (Edco, Folens, CJ Fallon etc)
Folens:
To learn how to download an eBook from Folens, please take a look at our [video guide].
CJ Fallon:
To learn how to download an eBook from CJ Fallon, please take a look at our [video guide].
Make sure to register your details on www.cjfallon.ie/free-ebooks (if you have not done so already), then you can proceed to login
EdCo:
To learn how to download an eBook from Edco, please take a look at our [video guide].
Educate.ie:
To learn how to download an eBook from educate.ie, please take a look at our [video guide].
Please ensure you are using the charger that was supplied with the device. For instance, if you use an iPhone charger on an iPad, it may result in long term damage to the battery in the iPad. Please try and charge the device with a known working charger.
Please contact tech@wrigglelearning.ie for further assistance.
Please press the on/off and home button together for 10 seconds - once the Apple logo appears release both buttons and the iPad should power on.
Please email tech@wrigglelearning.ie for further assistance.
This didn’t help
If the device remains stuck on the Apple Logo or frozen, it will need to be collected by Wriggle to fix
On the basis that you have insured your device, please contact your insurance company to discuss repair options.
Please contact tech@wrigglelearning.ie for further assistance.
The device is covered for accidental damage, liquid damage, theft, fraudulent calls in the case of theft and breakdown. Cover includes worldwide cover for up to 60 days. They also offer optional cover for loss.
The device is covered for accidental damage, liquid damage, theft, fraudulent calls in the case of theft and breakdown. Cover includes worldwide cover for up to 60 days. They also offer optional cover for loss.
www.wrigglelearning.ie/insurance - for new policies
Please press and hold the on/off button for 10 seconds until the Windows logo appears. This should allow the device to reboot.
Please email tech@wrigglelearning.ie for further assistance.
Please press and hold the on/off button for 10 seconds until the Windows logo appears. This should allow the device to reboot.
Please email tech@wrigglelearning.ie for further assistance.
This didn't work?
If the device remains stuck on the Windows Logo or frozen, it will need to be collected by Wriggle to fix
Please press and hold the on/off button for 10 seconds until the Windows logo appears. This should allow the device to reboot.
Please email tech@wrigglelearning.ie for further assistance.
Please contact the Admin team at:
info@wrigglelearning.ie
or place an order through our Online Store
Video Guide or to access the store click on the following link Online Store
Your school has carefully selected an educational bundle for their students. Please note you will have a Wriggle Store opening and closing date, a unique store code and a deployment date (the date in which students receive their devices). This information is communicated to the school. It is circulated to parents/guardians through email, letter or on their website. Please check with the school directly.
Once you have your store code you are ready to place your order. Simply visit our website www.wriggle.ie and enter the store code (found above). Click 'Order Online', insert your store code and then you can proceed with your order.
This video outlines how to place an order on our online store.
Please note that late orders will incur an additional administration charge of €50. There is also a risk that the order will not be processed in time for deployments, meaning that the student's device might not be ready for the new school year.
Store Login Code
You'll get your login code from your school. Depending on the school, you may have received an email, a text, a letter or it may be on the school website.
Bundles
Please pick the bundle that represents the year that the student is progressing into. For example, if they're currently in 1st year, you'll pick the 2nd year bundle.
Devices
What device should I choose?
This will depend on what device your school has chosen. Whatever device is presented on your store are the options that are available to you.
The devices available on the 2019 store are:
If you have any questions about why your school chose this device, please get in touch with the school directly.
What iPad storage option should I choose?
At Wriggle, we advise that the iPad with the 32GB storage option is sufficient for school use. We recommend backing up all data to the cloud application on your device. This will help free up any necessary space.
What case should I choose?
This will depend on what device your school has chosen. Whatever cases that are presented on your store, are the options that are available to you.
Insurance
Should I buy insurance?
At Wriggle, we recommend you purchase insurance with the student's device. Accidents do happen, so it is strongly recommended that you insure your child's device to provide cover for the following:
Device insurance can be purchased on our store. If you wish to buy insurance at a later date, you can do so through Gadget Insurance by clicking here. We strongly advise that you purchase insurance when you initially buy your device.
How do I buy insurance?
Wriggle have partnered up with Gadget Insurance to provide the best quality insurance for your device. To purchase insurance on our online store, you will be asked to fill out form. You should put in the parents date of birth here as a policy cannot be held by minor (under 18 years of age). If you haven’t taken a policy out while purchasing your device you can still buy insurance by clicking here. We strongly advise that you purchase insurance when you initially buy your device.
How much does insurance cost?
Insurance with Wriggle & Gadget Insurance is charged on a monthly basis. The insurance plan self-renews at the end of each year. Insurance will start from €5.79 per month.
Wriggle Services
'Wriggle Services' are everything Wriggle does to support students and the school signed up to our programme. This includes: device management, licensing configuration, introductory workshops and support. This fee is mandatory.
Why does Wriggle need student details?
Student details are required in the order to ensure the necessary and correct accounts are created for the configuration of the student device. Each device has a management profile put on it to make it personalised for each student.
What payment method should I choose?
There are two options available for you to make device payment.
Credit/Debit Card: This will be processed immediately after purchase in full.
Credit Union: Credit unions are the leading provider of loans for educational purposes. You may wish to contact your local credit union to enquire about a loan. You can find contact details for your local credit union [here] (link). Please provide your reference number to Wriggle when sending payment to Wriggle.
I didn’t receive a confirmation email
If you don't receive your order confirmation email within the first 5 minutes of purchasing the device, please do the following:
Check your spam filter (sometimes unfamiliar emails can fall in here).
If it is located in your spam filter, please move it to your Inbox. You can also whitelist this email address to stop this from happening in the future.
If it is not located in your spam filter, please email info@wrigglelearning.ie
What eBooks should I buy?
The book list on our store is provided by the school. Core curriculum books will be pre-selected for you. You may be required to select an optional or language curriculum book too. These options are provided by the school, so if you're not sure, please check with your school directly first before purchasing.
Voucher Codes
If you are presented with the option to enter a voucher code and have not been provided with one issued from the school please disregard this section.
What is iKydz?
iKydz is a system for parental control of internet usage.